Legal Notice
Identification of the publisher of the website
Company: HOTEL DE L’HORLOGE
Postal address: Place de l’Horloge
1 rue Félicien David
84000 Avignon, France
Head Office: Place de l’Horloge
1 rue Félicien David
84000 Avignon, France
Telephone: +33 4 90 16 42 00
Email: [email protected]
Registered with the RCS (French Companies Register) under SIREN No.: 552621146
SIRET No: 55262114600018
APE code: 5510Z
Share capital: 80160
VAT no.: FR75552621146
Site editor : D-EDGE
Warning
Access and use of the hotel-avignon-horloge.com website are subject to these access and use conditions, which you agree to be bound by and are obliged to comply with.
Consequently, we recommend that you read the following carefully. HOTEL DE L’HORLOGE asserts itself to be a responsible company.
In this regard, we remind you that alcohol abuse is dangerous for your health. Alcohol must be consumed in moderation.
Access and use of the hotel-avignon-horloge.com website by persons located in France, are strictly reserved for adults.
It is for this reason that we ask you for the year you were born every time you access the website.
The HOTEL DE L’HORLOGE company cannot be held responsible for any contravention of the above, and in particular, any incorrect or falsified information concerning the age of the user of the hotel-avignon-horloge.com website.
Access and use of the hotel-avignon-horloge.com website in other countries and territories where the consumption of alcohol is authorised, are strictly reserved to persons legally authorised to consume alcoholic beverages.
Consequently, persons located in a country or territory where the use of the hotel-avignon-horloge.com website is not authorised by the laws and regulations in force, or persons under the age required for access to this website are asked to immediately leave the hotel-avignon-horloge.com website.
Creators’ royalties – Copyright
This website in its entirety falls under French and international legislation on creator’s royalties and intellectual property.
The photographs, texts, slogans, drawings, images, animated sequences with/without sound, as well as all the works integrated into the website are the property of the HOTEL DE L’HORLOGE company or of a third party that has authorised HOTEL DE L’HORLOGE to use them.
The logos, icons and graphics chips represented on the website are protected by creator’s royalties and Articles L.511.1 et seq. of the intellectual property code related to the protection of registered designs.
All rights of reproduction are reserved and strictly limited, including those for downloadable documents and iconographic and photographic representations.
The brands cited on this website are registered by the companies that own them.
Any unauthorised use of all or part of these rights by third parties is likely to give rise to legal proceedings.
Website content
HOTEL DE L’HORLOGE accepts no responsibility in the case of delayed update, or in the case of disruption or the temporary unavailability of the service.
HOTEL DE L’HORLOGE reserves the right to modify, at any time and without notice, the content of this website.
Reproductions, on paper or on an electronic medium, of this website and the works which are displayed are allowed provided they are strictly limited to your personal use only.
This excludes any use for advertising/commercial, and/or informational purposes, and/or purposes that might be in compliance with the provisions of Article L.122-5 of the Intellectual Property Code.
Any reproduction, representation, use or modification, regardless of the process and the medium used, of all or part of the website, of all or part of the various works it comprises, without having obtained prior consent from the publishing director is strictly forbidden, constitutes a counterfeiting offence and can give rise to civil or criminal legal proceedings, as well as the payment of damages.
Website access
The user of the hotel-avignon-horloge.com website acknowledges having the skills and means necessary to access and use this website.
HOTEL DE L’HORLOGE cannot be held responsible for elements and events that are outside its control and linked to the use of the website and their effect, or for hardware and/or software incompatibilities and damage that might potentially be caused to the user’s technical environment, and in particular the computers, software, network equipment and any other equipment used by the user to access or use the service and/or the information.
We remind you that fraudulently accessing or remaining in a computer system, hindering or disrupting its operation, or fraudulently introducing or modifying data constitutes a criminal offence.
Hyperlinks
The hotel-avignon-horloge.com website the use of hypertext links leading to its content, under the condition that:
• permission is obtained from the website’s publishing director
• the deep-linking technique is not used, i.e. the hotel-avignon-horloge.com website pages must not be embedded in the pages of another website but accessed by opening a dedicated window
• the source that will point directly to the targeted content using a hyperlink is indicated.
Any use for commercial or advertising purposed is excluded with the exception of the provisions provided.
This authorisation does not apply to websites distributing information of a polemical, pornographic, xenophobic nature or liable to highly offend the great majority of people.
HOTEL DE L’HORLOGE will not be held responsible for the content of websites proposed in links, regardless of the type of link established from or to hotel-avignon-horloge.com.
HOTEL DE L’HORLOGE reserves the right to oppose its establishment.
Information collected on the website
All of the data collected on this website, regardless of the means employed, is reserved for use by the HOTEL DE L’HORLOGE company.
In accordance with Article 34 of the French Data Protection and Freedom of Information Law (Loi Informatique et Liberté) of 6 January 1978, you have the right to access, modify, rectify and delete your data.
To exercise this right, contact us by email to: [email protected]
Forms
The information collected on this website by the intermediary of forms is the subject of computer processing for the purpose of drawing up a commercial proposal.
The data recipient is: HOTEL DE L’HORLOGE
In accordance with the French Data Protection and Freedom of Information Law of 6 January 1978, you have the right to access and modify your personal data.
If you wish to exercise this right and have your personal data communicated to you, contact us at the above address.
Secure payment
For your financial transactions, the hotel-avignon-horloge.com website uses an external payment solution.
With this system, your payment by credit card is made directly on the secure online banking server.
At no time will your credit card number be communicated to the HOTEL DE L’HORLOGE company.
Online booking
The general conditions of sale and cancellation linked to online booking or booking requests are clearly indicated in the forms concerned.
You can request a copy of the general conditions of sale from the above address.
The online booking software requires you to check the ‘acceptance of general conditions of sale’ box prior to any purchase.
Tourist taxes, where applicable, will be specified on the hotel invoice.
They are not included in the amounts indicated when you book.
The setting of these taxes is beyond the control of the HOTEL DE L’HORLOGE company.
APPLICABLE LAW AND DISPUTE RESOLUTION
The General Terms and Conditions are governed by French law, without prejudice to any mandatory protective provisions that may be applicable in the consumers’ country of residence.
The Customer is informed of the possibility of resorting, in the event of a dispute relating to these General Terms and Conditions, to a conventional mediation procedure or to any other alternative dispute resolution method, under the conditions provided for in Title I of Book VI of the French Consumer Code.
After having referred the dispute to customer service or the Establishment to try to resolve it amicably, and in the event of a negative response or no response within sixty (60) days of the referral, the Customer may refer the matter to the Tourism and Travel Mediator – BP 80303 – 75823 Paris Cedex 17 for the hotels of the HOTELS OCRE & AZUR Group.
– The procedures for making a referral to the Mediator and his contact details are available by clicking on the link on the website www.mtv.travel.
– The complaint may be referred to the Ombudsman within twelve (12) months of the first complaint.
– The form for referring a case to the Mediator can be accessed via the following link: Form for submitting a complaint to the Tourism and Travel Mediator.